Loafalong

Safety Rules

Last updated: 7 November 2026

Loafalong is about company, nothing more. These rules apply to every companion and every client, every time.

1. Who can use Loafalong

  1. You must be 18 or over. Under-18s may not book, be booked, or attend a booking.
  2. Companions complete the checks below; checks cannot guarantee anyone’s behaviour.

2. Identity verification

  1. Companions complete three checks: identity verification using government photo ID by our payment provider before their first payout; a short video call with our team before approval, showing government photo ID so we can match it to their face; and two references that we check.
  2. Payment-provider ID verification is handled by the provider. The video call is not recorded, and we do not store copies of the ID shown or other ID documents ourselves; we keep only a note that the checks were passed.
  3. Profiles must use your real first name and a recent photo.

3. What checks mean

We check identity and references to help reduce risk, not to guarantee safety. Loafalong is not a care or emergency service.

4. First meetings happen in public

  1. A first meeting between a client and companion must be in a public place: a café, park, library, shopping centre, or similar busy area.
  2. No first meetings at private homes, hotel rooms, or in private vehicles.
  3. Later bookings at a private location are only allowed if both sides agree in the app beforehand and the location is shared with Loafalong.

5. Strictly platonic

  1. Strictly platonic: no romance, no sexual services, no dating. No romantic or sexual activity, requests, or remarks — ever.
  2. No physical contact beyond a handshake. (Offering an arm to help someone walk safely is fine if asked.)
  3. No sharing of intimate images, and no requests for them.
  4. Breaking this rule means an immediate, permanent ban, and requests for romance, sexual services or dating may be reported to the police.

6. No alcohol-led bookings

  1. Bookings may not be centred on drinking (e.g. pub crawls, "come drinking with me").
  2. A drink with a meal is fine, but a companion may end a booking at any time if someone is intoxicated.
  3. No illegal drugs, at any time.

7. Check-in, check-out and emergency contact

  1. Both sides check in in the app at the start of a booking and check out at the end.
  2. Companions share live location with Loafalong for the duration of a booking.
  3. Every user adds an emergency contact. If a check-out is missed, we contact the user, then their emergency contact, then the emergency services if needed.
  4. An in-app help button alerts Loafalong immediately. In an emergency, always call 112 or 999 first.

8. Ending a booking

Either person may end a booking at any time if they feel uncomfortable, with no penalty for leaving for safety reasons.

9. Reporting and banning

  1. Report any concern in the app or at hello@loafalong.com. Reports are reviewed by a person, usually within 24 hours.
  2. We may suspend an account while we investigate.
  3. Serious or repeated breaches lead to a permanent ban, and banned users may not open a new account.
  4. We cooperate with the police when lawfully requested.